Frequently Asked Questions

SERPpost is a powerful API service that provides Google and Bing search results, as well as URL content extraction capabilities. It's designed specifically for AI developers and applications that need reliable, fast search data and web scraping functionality.

Getting started is easy! Simply sign up for a free account, get your API key from the Dashboard, and make your first API call. New users receive 100 free credits to test our service. Check out our Documentation page for detailed integration guides.

No credit card is required to sign up! You can create a free account and receive 100 free credits immediately. You only need to provide payment information when you want to purchase additional credits.

SERPpost API works with any programming language that can make HTTP requests. We provide example code for JavaScript/Node.js, Python, PHP, Ruby, Go, and more in our documentation. The API uses standard REST principles, making it easy to integrate into any tech stack.

Each API call consumes credits. The pricing structure is as follows: • Search API (Google/Bing): 1 credit per request • URL Extraction API: 2 credits per request Credits are deducted from your account balance with each successful API call. If a request fails due to packet loss or errors, no credits will be deducted. You can purchase credit packages at any time.

Yes, credits are valid for 6 months from the date of purchase. This gives you plenty of time to use your credits while ensuring fair usage of our service. You can check your credit balance and expiration dates in your Dashboard.

Due to the nature of our API service, credits are generally non-refundable once purchased. However, if you experience technical issues or service problems, please contact our support team, and we'll work with you to find a solution.

Yes! New users receive 100 free credits upon registration. This allows you to test our API and ensure it meets your needs before making a purchase. The free credits follow the same 6-month expiration policy.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment gateway. We also support various international payment methods depending on your region.

Both search engines return high-quality results, but they may differ slightly in content and ranking. Google generally has a larger index, while Bing may provide different perspectives. You can choose which search engine to use for each API call based on your specific needs.

No! SERPpost has no rate limits. You can make as many API calls as your credit balance allows. This makes it perfect for high-volume applications and batch processing tasks.

Our average response time is under 1 second. We use optimized infrastructure and caching strategies to ensure your applications get data as quickly as possible. Response times may vary slightly based on search complexity and network conditions.

Yes, you can cache API results on your end. We also provide a built-in caching mechanism through the "maxCache" parameter, which allows you to specify how old cached results you're willing to accept. This can help reduce costs for frequently searched queries.

All API responses are returned in JSON format with a consistent structure. Each response includes a "code" field (0 for success), a "msg" field for error messages, and a "data" field containing the actual results. Check our Documentation for detailed response schemas.

URL Content Extraction is our web scraping feature that extracts clean, readable text content from any URL. It removes ads, navigation elements, and other clutter, giving you just the main content. This is perfect for AI training, content analysis, and data aggregation.

Yes! Our URL extraction service can optionally use a headless browser to render JavaScript-heavy websites. Simply set the "b" parameter to true in your API request. This ensures dynamic content is properly loaded before extraction.

Our extraction service works with most web content including articles, blog posts, product pages, news sites, and documentation. It intelligently identifies and extracts the main content while filtering out navigation, ads, and other non-essential elements.

There's no strict size limit, but extremely large pages may be truncated for performance reasons. Most typical web pages (up to several MB) are handled without issues. If you need to extract very large documents, consider breaking them into smaller chunks.

All API responses follow a unified format with a "code" field (0 = success, non-zero = error) and a "msg" field containing error details. When you encounter an error, check the "msg" field for a description of what went wrong. For more details on the response format, refer to our Documentation page.

Authentication is done using Bearer Token authentication. Include your API key in the Authorization header of each request: "Authorization: Bearer YOUR_API_KEY". You can find your API key in the Dashboard after logging in.

While technically possible, we recommend using the API from server-side applications to keep your API key secure. If you must use it from a browser, implement proper security measures to protect your API key from exposure.

Yes! We provide an interactive API Playground where you can test both Search API and URL Extraction features directly in your browser. This is a great way to familiarize yourself with the API before integrating it into your application.

You can submit support requests through your Dashboard. We also monitor our documentation and community forums. For urgent issues, our support team typically responds within 24 hours during business days.

Yes! SERPpost operates in full compliance with applicable laws. All API requests are routed through U.S.-based infrastructure to comply with U.S. data protection laws. However, you are responsible for ensuring your use of the API complies with your local laws and regulations.

We cache search results for performance optimization, but we do not store or sell your personal data or API usage patterns. Cached results are automatically purged based on our caching policies. See our Privacy Policy for complete details.

Absolutely! SERPpost is designed for both personal and commercial use. Many businesses use our API to power their applications, research tools, and data analysis platforms. All pricing plans include commercial usage rights.

We take data privacy seriously and have implemented measures to support GDPR compliance. Our infrastructure routes requests through compliant servers, and we provide tools to help you manage data in accordance with GDPR requirements.